Service Line

  Tel: +44(0)208 423 9718
  Fax: +44(0)208 338 0727
 

Service Terms & Conditions

1. Definitions.

1.1 “We”, “our” and “us” means Global Relations Ltd. “You” and “your” describes any business with which you are associated with Global Relations Ltd. “Site” and “website” refer to www.globalrelations.co.uk .

1.2 “Services” describes all services offered on our websites.

1.3 “Renewable services” are all services that require annual renewals.

1.4 Please read these terms and conditions before authorising any payment for services offered by us. By consenting to our terms and conditions means you have agree to be legally bound by them each time you use our services .We reserve the right to modify and amend our site and the terms and conditions when necessary.

2. Your Obligations

2.1 We must receive payment of the whole of the price for the goods or services that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

Price

1. The prices payable for goods and services that you order are as set out in our website.

2. Delivery within the UK via normal post (excluding Special Delivery, Courier Delivery and other premium rate delivery services of which the price will be determined for each individual order or set out on our website.)

2.2 We only provide services on the basis that you have given us full and proper instructions and the authority to lawfully carry out those instructions.

2.3 You undertake full responsibility to complete all documentation required by law including, but not restricted to, the Inland Revenue and Companies House.

2.4 You undertake to ensure the accuracy and completeness of the information you provide us and accept all liability for the rejection of any documents or services due to inaccuracies or incompleteness on your behalf.

2.5 It is your responsibility to ensure that any company name you choose is available for registration and can be lawfully used by you. We accept no liability for your choice of name.

2.6 Once we have accepted a request for services you may contact us via our site or at the postal address displayed on our site or by telephone at the number provided on our website to ask that your request be withdrawn. If you have paid for the service requested, and given the nature of the services we provide, it will be entirely at our discretion whether or not you are entitled to a refund for those services. In the exercise of such discretion we will consider the extent to which we have commenced work on the provision of that service. Refunds can be requested by emailing info@globalrelations.co.uk and stating the reasons why one is sought. Following a purchase (as defined here), refunds will be at our sole discretion. In situations where we deem that a refund is warranted, we reserve the right to deduct such amounts as we view are reasonable to cover the costs of our administration and any other incidental costs incurred. Such costs could be, but are not limited to, credit card charges on the initial purchase and refund and costs of correspondence relating to the cancellation costs.

2.7 You have sole responsibility in all respects for all use of, and for protecting the confidentiality of any username and password that may be given to you or selected by you for use on our web site.

2.8 You authorize us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited or restricted to your name and address, to the extent reasonably necessary to provide the services which are available through our web site by us or our sub-contractors. Should you choose to obtain or buy Products through our web site then we may collect any information about your buying behaviour or pattern in respect to this as we see fit, and if you send us personal correspondence such as e-mails or letters then we may collect this information into a file specific to you.

3 Our Obligations

3.1 We will exercise reasonable care in compiling our site, use reasonable efforts to make our site available to you at all times; and take the steps to endeavour to secure any personal data. We do not hold your credit / debit card or any other payment cards information. Such information will only be handled by our payment system provider, Protx, during the service order process on our site.

3.2 We will try to ensure that our prices displayed on our web site are accurate. We reserve the right to alter these prices on our website. If we need to do so, we will inform you if a products correct price is higher than that stated in your order. If this is the case you may cancel the order and decide whether or not to order the product at the correct price.

3.3 While we will use reasonable endeavours to meet the time estimates given on our site, these do remain estimates and are not guaranteed.

3.4 We are not obliged to accept any request from you or your representatives, or to continue to perform any service. We reserve the right to reject any request or to discontinue the performance of any service without liability.

3.5 In relation to the purchase of products, we accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect), however caused, if not foreseeable to both parties.

3.6 In relation to company formations, we accept no liability for any fraudulent or unauthorised use for any company held under our name and address.

3.7 We do not accept responsibility for the accuracy of any part of any search or other reports where it is apparent that it is not derived from information in a public register, or for any inaccuracy, omission or other error in any public register upon which our search or report is based.

3.8 We may directly or through an intermediary ask another contractor to carry out some or all of any work which you instruct us to carry out for you. Steps will be taken to select the suitability of our agents, although we have no control over their activities and therefore accept no responsibility for the services provided to you by that agent.

3.9 Certain links, including hypertext links, in our site may take you outside our site onto sites operated by other people. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by us of the linked site, its operator or its content. We take no responsibility for and give no warranties, guarantees or representations in respect of these linked sites. We are not responsible for the content of any website outside our site.

3.10 We reserve the right at any time and without notice to alter any aspect of our sites including the services offered by us.

3.11 We reserve the right in our sole discretion to deny users access to our site or any part of our site without notice and to decline to provide the service to any user that is in breach of the terms and conditions.

3.12 We will try to make our web site available but cannot guarantee that our web site will operate continuously or without interruptions or be error free and can accept no liability for its unavailability at any time.

3.13 You must not attempt to interfere with the proper working of our web site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, web site, router or any other internet connected device. We shall not be liable to you for any breach of the terms and conditions or any failure to provide or delay in providing our services through our site resulting from any event or circumstance beyond our reasonable control including, without limitation, breakdown of systems or network access, fire, explosion or accident.

3.14 We shall not be liable to you for any breach of the terms and conditions or any failure to provide or delay in providing our services through our site resulting from any event or circumstance beyond our reasonable control including, but not limited to, breakdown of systems or network access, fire, explosion or accident.

3.15 We cannot and do not guarantee or warrant that any material available for downloading from our web site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output. You are responsible for ensuring your computer system meets all relevant technical specifications necessary to use our web site and is compatible with our web site.

3.16 While we do our best to ensure that all materials and information published on our web site are accurate, we make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published on our site. The information contained in our site may contain technical inaccuracies or typographical errors and is intended to be a general indication of our services only. Any implied terms including those as to quality, fitness for purpose, compliance with description or sample are excluded unless you deal as a consumer. If you do deal as a consumer these terms do not affect your statutory rights.

3.17 All intellectual property rights (including copyrights, patents, trade marks) where registered or not shall remain our property. This also includes the design, text, graphics and other material on our site and the selection or arrangement thereof are the copyright of us or other third parties. Permission is granted to electronically copy and print in hard copy portions of our site solely in connection with the acquisition of goods or services through our site. Any other use of materials on our site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without our prior written permission is strictly prohibited.

The terms and conditions are subject to changes and governed by English law and will be subject to the exclusive jurisdiction of the English courts.

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